Building the infrastructure to support 'connections' between our clients and their customers.

At Ogilvy we know that Customer Management is not simply a question of marketing or technology, but that results come from a long term investment in marketing, technology, data, process improvement and organizational design.

Our clients face the challenge of handling large volumes of customers and customer data across an increasing number of channels simultaneously.

The Ogilvy Data Center has been created to build the infrastructure that supports the 'connections' between our clients and their customers. Through our customer care centers, with the help of our proprietary software, or using our expert data analysts, we advise our clients how to build connections with their customers. Or we do it for them.

Whether you need to

• outsource data management and evaluation
• manage over demand of your customer contact center
• run outbound direct customer campaigns
• take advantage of bureau and deduplication services
• evaluate your current data approach or communications design

we have a solution to meet your needs.

We use an innovative combination of interrelated disciplines across all direct media, including data management, data analysis and customer contact management:

• as a strategic outsource option for your business
• for ongoing data management customer contact management
• for short term campaign based projects